Call flows enable your employees to handle phone calls as efficiently as possible, boosting productivity and increasing customer satisfaction. When your call flow is ready and tested, simply upload it to 3CX. Your call flows can include control components such as conditions, loops and variables. Visually design an application in hours rather than weeks. The graphical interface lets you put together the components of your voice application using drag and drop - rather than cumbersome scripting or programming! Or create a call flow that routes calls based on a time schedule. Query a caller for a customer number, validate this number against a database and route the call based on customer type.
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Nov 4, Version Warning message informing users that a major update is coming soon.Call flows enable you to create a road map for how incoming calls will be handled, allowing you to automate repetitive tasks, save time and improve customer experience! If you are with 3CX and would like to give me a call, you can get our contact information from Data Voice Options out of Colorado. I would like answers and a response from 3CX directly but they never seem to want to hear from customers directly and all calls must be administered through our IT provider.
If you switch from WiFi to cell tower once a call is connected it drops the call. If you change cell towers once a call is connected, it drops the call. Now it barely can register to the network and when it does it gives a spinning wheel of death trying to connect a call. When we first signed up, I was able to move all over island and about my day while having no problem connecting a call. As a reservations person for large activity center, I rely on connectivity and mobility. Has some connection and latency issues and much of this is networking based on your providers but any improvements would be welcome. This would be nice for when in the office. Need to add unavailable for cell app only or dnd for cell app only. It is stupid to exit the app and dial in to forward the vm. I instead have to go back and listen from the start. This is an everyday occurrence and you should be able to do this.
However also cannot forward vm to another extension. Not able to update vm message from app but this is not done that often so no prob I can call in. In addition, I can never successfully make 2 calls in a row without having to force the program closed.īasically, I have to force-close the app after every single call. When it works, it works great! Frequently but not always when my iPhone is connected to my AirPods and I launch it and make a call, the call connects and I can hear the recipient, but the recipient cannot hear me. When an incoming call occurs on your office extension, your device will 'wake up' and notify you as it would with a regular GSM call.Ĭalls made to your office extension will ring on your iOS device. The app fully supports PUSH, allowing your device to be on standby when not in use and save battery life.
Some features will only work with Version 16 so it is recommended to update your 3CX Server installation to V This app allows you to make and receive office calls on your device from anywhere. It will not work with other commercial or open-source PBXs.
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